This course is delivered over 8 half-day sessions at our training centre in Twigworth. It is specifically designed for existing senior team members who are stepping up to support their Team Leader, and are ready to take on additional responsibilities in preparation for their first line management role.

This course delivered over 6 half-day sessions in-person at Twigworth. The programme is designed for team leaders and first-line managers, particularly those seeking to develop their coaching skills in order to impart their knowledge and experience to others in the organisation, whether as part of their normal working role or as a specialist role.

This course is delivered over 10 half-day sessions at our training centre in Twigworth. It is specifically designed for existing team leaders who have taken on additional responsibilities in their first line management role.

This course is delivered over 4 half-day sessions at our training centre in Twigworth. This course is designed for new and aspiring middle managers. It is purposely designed to help learners gain a full understanding of their role, gain comprehensive business knowledge and develop the technical skills they need to lead effectively at this level.

This course delivered over 5 half-day sessions in-person at Twigworth preceeded by an online induction. This course is for practising middle/senior managers and is designed to help them develop their skills, improve their performance (and that of others) and prepare them for senior management responsibilities.

This course is delivered over 8 half-day sessions at our training centre in Twigworth. This course is an ideal qualification for people with significant responsibility for coaching and mentoring as part of their day-to-day role. It is also designed to develop people who are planning to move into a development role or start a career as a freelance coach and mentor.

This course delivered over 9 half-day sessions is for senior managers seeking to prepare themselves for promotion and sharpen their strategic management capability. It provides a valuable bridge towards level 7 qualifications, as learners can carry unit achievement forward to level 7. Individuals will have scope and opportunity to focus on their own specific strategic leadership and senior management development needs. The content is based on ILM’s in-depth experience of effective leadership and management

This course delivered over 10 half-day sessions is for senior / strategic leaders and managers seeking to sharpen their strategic leadership capability, enabling them to deliver successful outcomes for their organisation. It is suitable for leaders who want to make the best use of resources, develop commercially viable propositions, innovate, optimise performance and drive impact.

This course is delivered over 1 full-day at our training centre in Twigworth. Building on the regular user’s skills, this course will demonstrate use of macros, merging of data with existing databases, complex questioning styles and data mapping. Designed for the high level user who wants to design custom interfaces and act as an administrator for other colleagues, this course will release the enormous potential of Excel.

This course is delivered over 1 full-day at our training centre in Twigworth. This course is ideal if you are self-taught or lacking in confidence about how to use the features of Excel. Perhaps you want to learn how to create spreadsheets efficiently and begin to understand the tools, features and formula that Excel offers but don't know where to start.

This course is delivered over 1 full-day at our training centre in Twigworth. Do you wish to develop your spreadsheet skills and learn about Excel beyond the basics? Our trainer will guide you through the workings of MS Excel, with plenty of time for queries and questions. Attendance on GEL's beginners course is an advantage, but is not essential.

This course is delivered over 1 full-day at our training centre in Twigworth. Macros offer amazing opportunities to save time by automating repetitive tasks. This course is designed for those who have been introduced to macros on the Excel Advanced course and want to go further.​

This course is delivered over 1 full-day at our training centre in Twigworth. The most graphical of the MS Office suite members, PowerPoint has rapidly become popular for creating presentations, slide shows and electronic animated displays using project outlines, backdrops and graphic files. This course will demonstrate the fundamentals of presentation creation and show how the introduction of pictures, backdrops, transparencies and font styles can transform a presentation into an experience.

This course is delivered over 1 full-day at our training centre in Twigworth. Project is a powerful management tool for controlling resources, time, personnel or skill against a set project deadline. The capabilities to accept milestones, task information and of course task deadlines, means modern companies can allow project management to be processed electronically. The generation of critical paths, task lists, resource charts and many other reports makes Project an essential business software.

This course is delivered over 1 full-day at our training centre in Twigworth. This intermediate course will extend basic skills allowing you to integrate graphics, use better design in documents and use mail mergeing to generate distribution lists. Those attending should be able to operate Word at a basic level, understanding how to enter text, format fonts, paragraphs and pages. Our trainer will guide you through the workings of Word, with plenty of time for questions.

This course is delivered over 2 half-day sessions at our training centre in Twigworth. The aim of the course is to develop your basic knowledge of business improvement techniques as a team/cell leader

This course delivered over 2 half-day sessions at our training centre in Twigworth. Coaching is an excellent management tool for driving up performance in the workplace. Those who can routinely develop others as part of their management responsibilities will prove most effective. In just one day, packed with practical, 'use the next day' tools and techniques, we will turn you into a confident and competent workplace coach.

This course is delivered over 1 half-day session at our training centre in Twigworth. We can all spin plates and some more than others, but there’s only so much you can do before the standard of your work suffers, your health takes a similar pathway and your relationships with colleagues and customers becomes strained. This is a truism for everyone, not just you! Become more effective by attending this course!

This course is delivered over 3 half-day sessions at our training centre in Twigworth. Multi-dimensional leaders understand the need for innovation and change within organisations. They recognise the importance of being innovative and its impact on organisational performance. In this short course you’ll learn a range of techniques for finding innovative options for improvements, and how to focus on managing those innovations to bring workable solutions.

This course delivered over 3 half-day sessions at our training centre in Twigworth. Maintaining efficiency and reducing waste is a key responsibility of middle managers. Understanding how to use lean production and improvement methods to measure and analyse service problems will ensure success. This 3-session course will teach you how to develop a service improvement project using lean production methods.