Mon 2 Nov 2026 – Mon 21 Dec 2026

09:30 AM – 01:00 PM (8 weeks)

This course is delivered over 8 half-day sessions at our training centre in Twigworth. This course is an ideal qualification for people with significant responsibility for coaching and mentoring as part of their day-to-day role. It is also designed to develop people who are planning to move into a development role or start a career as a freelance coach and mentor.

Tue 3 Nov 2026

01:30 PM – 05:00 PM (3 hours, 30 minutes)

This course is delivered over 1 half-day session at our training centre in Twigworth. Middle managers need a thorough understanding of how to manage workplace risks. You need to be able to evaluate relevant legislation relating to risk management, while understanding how risks can be identified and continuously monitored and reviewed according to the organisation's internal policies.

Wed 4 Nov 2026 – Wed 11 Nov 2026

09:30 AM – 01:00 PM (2 weeks)

This course delivered over 2 half-day sessions at our training centre in Twigworth. For your customers, the people they encounter and the service they receive from them defines your business. In these days of fierce competition and narrow margins, it is the quality of your product or service and customer experience that is going to set you apart, build loyalty and keep your competitors at bay.