Upcoming training courses

Thu 8 Oct 2026 – Wed 14 Oct 2026

09:30 AM – 05:00 PM (7 days)

This course is delivered over 2 half-day sessions at our training centre in Twigworth. This is an essential course for anyone in a supervisory role. You’ll learn about the multiple demands placed upon you and how to keep calm when all around is frantic. And you’ll discover when to lead, when to manage, how to plan, organise and delegate, deal with challenges, find solutions and make things happen.

Tue 13 Oct 2026

09:30 AM – 01:00 PM (3 hours, 30 minutes)

This course is delivered over 1 half-day session at our training centre in Twigworth. Whether you have no experience with business correspondence or would like to refine your skills, on this course our highly-motivating trainer will teach you the essentials and more. Letters and emails to customers and suppliers form a lasting impression of your company, so it’s such an important skill to get right.

Wed 14 Oct 2026

09:30 AM – 04:30 PM (1 day)

This course is delivered over 1 full-day at our training centre in Twigworth. Building on the regular user’s skills, this course will demonstrate use of macros, merging of data with existing databases, complex questioning styles and data mapping. Designed for the high level user who wants to design custom interfaces and act as an administrator for other colleagues, this course will release the enormous potential of Excel.

Mon 19 Oct 2026

09:30 AM – 04:30 PM (1 day)

This qualification will give learners the knowledge to be able to recognise the causes and effects of stress; identify the risks within their workplace; and apply suitable interventions to prevent and reduce stress. It is suited to anyone responsible for managing and reducing work-related stress within their organisation, such as line managers, Human Resource employees and health and safety professionals.

Wed 21 Oct 2026

09:30 AM – 04:30 PM (1 day)

This course is delivered over 1 full-day at our training centre in Twigworth. Project is a powerful management tool for controlling resources, time, personnel or skill against a set project deadline. The capabilities to accept milestones, task information and of course task deadlines, means modern companies can allow project management to be processed electronically. The generation of critical paths, task lists, resource charts and many other reports makes Project an essential business software.

Thu 22 Oct 2026 – Thu 29 Oct 2026

09:30 AM – 01:00 PM (2 weeks)

We all spend a lot of time in meetings – often they’re the most effective means of communication. If you run meetings or participate in them regularly, you need to know how to maximise their chance of success. An organised and well-run meeting can save time, generate ideas, solve problems and increase motivation – but poorly-run meetings are often a major cause of frustration and dissatisfaction. This course will give you the skills, know-how, and a range of tools and techniques to make meetings more effect

Thu 22 Oct 2026

01:30 PM – 05:00 PM (3 hours, 30 minutes)

This course is delivered over 1 half-day session at our training centre in Twigworth. Middle managers need a thorough understanding of how to manage workplace risks. You need to be able to evaluate relevant legislation relating to risk management, while understanding how risks can be identified and continuously monitored and reviewed according to the organisation's internal policies.

Wed 28 Oct 2026

01:30 PM – 05:00 PM (3 hours, 30 minutes)

Delivered in-person over 13-14 months via 31 x half-day training sessions, this programme is designed for existing and/or aspiring improvement technicians who are responsible for delivery and coaching of improvement activity within an area of responsibility, often associated with Lean and Six Sigma methodologies. The ILM Level 3 Award in Effective Coaching will be embedded on-programme as learners develop their improvement skills and techniques, change management, project management and leadership skills t

Mon 2 Nov 2026 – Mon 21 Dec 2026

09:30 AM – 01:00 PM (8 weeks)

This course is delivered over 8 half-day sessions at our training centre in Twigworth. This course is an ideal qualification for people with significant responsibility for coaching and mentoring as part of their day-to-day role. It is also designed to develop people who are planning to move into a development role or start a career as a freelance coach and mentor.

Wed 4 Nov 2026 – Wed 11 Nov 2026

09:30 AM – 01:00 PM (2 weeks)

This course delivered over 2 half-day sessions at our training centre in Twigworth. For your customers, the people they encounter and the service they receive from them defines your business. In these days of fierce competition and narrow margins, it is the quality of your product or service and customer experience that is going to set you apart, build loyalty and keep your competitors at bay.

Wed 4 Nov 2026

01:30 PM – 05:00 PM (3 hours, 30 minutes)

Delivered in-person over 16-18 months via 38 x half-day training sessions, this programme is designed for existing and/or aspiring team leaders. This programme recognises the need for management skills such as allocating work, setting targets & maintaining performance, but it also seeks to develop leadership skills of developing and improving staff. Learners will achieve the Level 3 Improvement Technician Standard. The ILM Level 3 Certificate in Leadership & Management Skills will be embedded on-programme.

Wed 4 Nov 2026 – Wed 11 Nov 2026

01:30 PM – 05:00 PM (2 weeks)

This course delivered over 2 half-day sessions in-person at Twigworth. As your position in the organisation rises, so too must your appreciation of the finances. You will need to be able to read financial documents and statements, draw conclusions from them and recommend actions. Through sound knowledge and understanding

Thu 5 Nov 2026 – Thu 10 Dec 2026

09:30 AM – 05:00 PM (6 weeks)

This course delivered over 5 half-day sessions in-person at Twigworth preceeded by an online induction. This course is for practising middle/senior managers and is designed to help them develop their skills, improve their performance (and that of others) and prepare them for senior management responsibilities.

Mon 9 Nov 2026 – Mon 16 Nov 2026

09:30 AM – 01:00 PM (2 weeks)

This course delivered over 2 half-day sessions at our training centre in Twigworth. Communication is essential for any business, and a lack of it can cost a company a great deal – in money, time and bruised egos. On this course you’ll learn why we communicate, the hidden agendas behind what people say, the best communication method to fit the message and the person, and how to choose the best language for the situation so your meaning is clear and understood.

Mon 9 Nov 2026

09:30 AM – 04:30 PM (1 day)

This course delivered over 1 full day is delivered in-person at Twigworth. This course will introduce you to the discipline required to manage projects to successful completion. It will develop your planning and organising abilities and help you develop effective control measures. You will learn how to set up projects, initiate them, monitor them and keep them (and your staff) on track.

Thu 12 Nov 2026 – Thu 26 Nov 2026

09:30 AM – 01:00 PM (3 weeks)

This course is delivered over 3 half-day sessions at our training centre in Twigworth. Multi-dimensional leaders understand that great leadership requires a range of competencies and skills, including becoming more self-aware and emotionally intelligent. From crafting a vision, building alignment and championing execution, to utilising a range of leadership and communications styles, this short course is unashamedly all about you. It gives you a chance to explore the concept of leadership in detail,

Mon 16 Nov 2026

09:30 AM – 01:00 PM (3 hours, 30 minutes)

Delivered in-person over 18-22 months via 43 x half-day training sessions, this programme is designed for middle/senior managers that have an operational area or department with a workforce to lead, manage & support. They lead & manage teams in a variety of settings, including high volume manufacturing, engineering and/or smaller production operations. Learners will achieve the Process Leader Standard. The ILM Level 5 Certificate in Operational Leadership & Management Skills will be embedded on-programme.

Mon 16 Nov 2026 – Mon 30 Nov 2026

01:30 PM – 05:00 PM (3 weeks)

This course delivered over 3 half-day sessions at our training centre in Twigworth. Maintaining efficiency and reducing waste is a key responsibility of middle managers. Understanding how to use lean production and improvement methods to measure and analyse service problems will ensure success. This 3-session course will teach you how to develop a service improvement project using lean production methods.

Wed 18 Nov 2026

09:30 AM – 04:30 PM (1 day)

This course is delivered over 1 full-day at our training centre in Twigworth. This course is ideal if you are self-taught or lacking in confidence about how to use the features of Excel. Perhaps you want to learn how to create spreadsheets efficiently and begin to understand the tools, features and formula that Excel offers but don't know where to start.

Thu 19 Nov 2026 – Mon 23 Nov 2026

09:30 AM – 01:00 PM (5 days)

This course is for Managers, Supervisors and HR staff who have responsibility within a performance review scheme. Our course is designed to provide guidance on the part appraisals play in the running of a business, what they are for and how they can be used to motivate staff.