Catalogue: Personal Effectiveness

This course is delivered over 2 half-day sessions at our training centre in Twigworth. This course is one of our most popular and it’s easy to see why. Effective interaction at work is underpinned by an ability to communicate clearly, honestly, openly and confidently – in other words, assertively. You’ll learn to reduce relationship conflict both in and out of the workplace, and develop confidence in yourself.

This course delivered over 2 half-day sessions at our training centre in Twigworth. Communication is essential for any business, and a lack of it can cost a company a great deal – in money, time and bruised egos. On this course you’ll learn why we communicate, the hidden agendas behind what people say, the best communication method to fit the message and the person, and how to choose the best language for the situation so your meaning is clear and understood.

You will develop knowledge and understanding of developing yourself and others as part of your own personal development plan and an ever-changing world of work

This course is delivered over 1 half-day session at our training centre in Twigworth. Accurate and effective minutes not only provide a record of a meeting but can also make a significant contribution to its effectiveness. Minute taking is often an under-rated skill but is a valuable one to master.

We all spend a lot of time in meetings – often they’re the most effective means of communication. If you run meetings or participate in them regularly, you need to know how to maximise their chance of success. An organised and well-run meeting can save time, generate ideas, solve problems and increase motivation – but poorly-run meetings are often a major cause of frustration and dissatisfaction. This course will give you the skills, know-how, and a range of tools and techniques to make meetings more effect

This course is delivered in-person over 2 half-day sessions. All managers are likely to have targets relevant to their organisation and planning, monitoring and effective resourcing is vital to ensure successful results. Equally important is how to involve and support all team members in an activity. This course will help with a wider understanding of improving performance of the team, effective communication and recording outputs and variances in performance.

This course is delivered over 1 half-day session at our training centre in Twigworth. Do you feel like there’s not enough time in the day? Are you successfully monitoring your busy workload? We can’t give you more time – but we can show you the best way to use what you’re given. Be in control of your work, not the other way around, and ensure you are working in the most effective & efficient way.

This is a fascinating and interactive course covering the essentials needed to become a credible, interesting, effective and professional trainer. It combines learning theory with practical tips and plenty of exercises and opportunities to have a go and get feedback from the tutor and group.

This course is delivered over 1 half-day session at our training centre in Twigworth. Whether you have no experience with business correspondence or would like to refine your skills, on this course our highly-motivating trainer will teach you the essentials and more. Letters and emails to customers and suppliers form a lasting impression of your company, so it’s such an important skill to get right.

This half-day course will give you confidence in writing, helping you produce clear, concise and effective reports in good English. You will identify the barriers to communication, understand the objective of the report and getting the brief right, and the advantage of a systematic approach – as well as focusing on the purpose of the report, from planning and preparation to selection and arrangement of material.