Delivered in-person over 16-18 months via 38 x half-day training sessions, this programme is designed for existing and/or aspiring team leaders. This programme recognises the need for management skills such as allocating work, setting targets & maintaining performance, but it also seeks to develop leadership skills of developing and improving staff. Learners will achieve the Level 3 Improvement Technician Standard. The ILM Level 3 Certificate in Leadership & Management Skills will be embedded on-programme.
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Description
This programme is for those who are responsible for managing a team and leading the delivery and coaching of an improvement activity e.g. Improving the skill set of their team, reducing invoice processing time, reducing packaging costs, removal of minor non-conformances, reducing waste & scrap material, improving the quality performance of a product/service etc..
They can be found across all industry sectors and functions including manufacturing, engineering, aerospace, automotive, food products, IT, property, retail, telecoms Local and County Councils, Pharmaceuticals, banking, Insurance, Hospitality etc.
Who Should Attend?
There are a variety of job titles associated with the occupation, these include, but are not limited to: Business Improvement Coordinator, Continuous Improvement Executive, Process Technician, Operational Excellence/Lean Engineer, Lean Six Sigma Yellow belt and Quality Control Analyst, Environmental Compliance Technician, Environmental Construction Oversight, Environmental Health and Safety Inspector, and Transportation Planner.
Green job titles: Transportation sustainability improvement planner, Environmental improvement compliance technician and Environmental improvement health and safety inspector
Why Should You Attend?
Typically, Modern Team Leaders lead and manage a small operational team to resolve problems – preventing reoccurrence, engage others in issues affecting them, set operational targets and allocate work to their team and support the improvement of performance. Typical activities include:
- Engaging team members in the identification of improvement opportunities and relevant countermeasures and controls
- Initiating and facilitating improvement activities through to confirmed resolution
- Providing local expertise in business improvement methods and basic tools to team
Course outline
Our Modern Team Leader programme has been designed to meet the Improvement Technician apprenticeship standard with learners able to also achieve an ILM Level 3 Certificate in Leadership & Management Skills while on programme (free of charge).
Each training session has been carefully designed to adopt an accelerated learning approach and is split into 4 core phases:
- Leadership & Management Skills i.e. Self-Awareness, Management of Self, Leading People, Teamworking, Performance Management, Motivation, Delegation, Communication and Coaching.
- Continuous Improvement Skills i.e. Lean and Six Sigma skills (Using the DMAIC methodology)
- Project Management principles (including stakeholder management)
- Change Management principles (Including relationship management)
Learners will be supported throughout the programme with regular 1-2-1 reviews to ensure they stay on track and appropriate support provided.
Course outcomes
Benefits for Individuals
- Develop your Lean, Six Sigma and problem solving skills to identify improvement
- Develop your ability to identify, implement and manage change to drive quality improvement
- Use leadership and management skills to ensure motivation and momentum of teams
- Develop your coaching skills and share best practice
- Raise your professional profile within your organisation
Benefits for Employers
- Target your learning and development in complete alignment with the latest apprenticeship standards – ensuring all learning is relevant, with no gaps in knowledge
- Support organisational growth through developing confident Team Leaders.
- Quantifiable return on investment through organisational improvement
Download the Improvement Technician Standard
Assessment
End Point Assessment takes place on completion of the apprenticeship programme of learning. It is a comprehensive holistic assessment of skills and knowledge against the whole apprenticeship standard involving:
- Multiple choice exam testing knowledge (10%)
- Project report, presentation and Q&A (60%)
- Professional discussion underpinned by portfolio of evidence (30%)
Progression
Project Fundamentals Qualification
ILM Level 3 Award in Effective Coaching
ILM Level 3 Diploma/Extended Diploma in Leadership & Management Skills
