Upcoming training courses

Thu 3 Dec 2026 – Thu 10 Dec 2026

01:30 PM – 05:00 PM (2 weeks)

This course is delivered over 2 half-day sessions at our training centre in Twigworth. All managers are responsible for quality, regardless of their job title, role or span of control. It's their responsibility to ensure consistency of service or product, to seek continuous improvement ahead of reactive problem solving, and to embed a culture of quality within their organisation/department.

Mon 7 Dec 2026 – Mon 14 Dec 2026

09:30 AM – 01:00 PM (2 weeks)

This course is delivered over 2 half-day sessions at our training centre in Twigworth. This is an essential course for anyone in a supervisory role. You’ll learn about the multiple demands placed upon you and how to keep calm when all around is frantic. And you’ll discover when to lead, when to manage, how to plan, organise and delegate, deal with challenges, find solutions and make things happen.

Tue 8 Dec 2026

09:30 AM – 01:00 PM (3 hours, 30 minutes)

This course is delivered over 1 half-day session at our training centre in Twigworth. Accurate and effective minutes not only provide a record of a meeting but can also make a significant contribution to its effectiveness. Minute taking is often an under-rated skill but is a valuable one to master.

Wed 9 Dec 2026

09:30 AM – 04:30 PM (1 day)

This course is delivered over 1 full-day at our training centre in Twigworth. Do you wish to develop your spreadsheet skills and learn about Excel beyond the basics? Our trainer will guide you through the workings of MS Excel, with plenty of time for queries and questions. Attendance on GEL's beginners course is an advantage, but is not essential.

Tue 15 Dec 2026

09:30 AM – 04:30 PM (1 day)

Reduce environmental risk, control costs and enhance your reputation with our introductory NEBOSH Award in Environmental Awareness at Work qualification. It is suitable for anyone who needs to gain an understanding of environmental awareness at work as part of their job or as awareness training for those learners whose organisations are introducing an EMS such as ISO 14001:2015.

Thu 7 Jan 2027

09:30 AM – 04:30 PM (1 day)

This qualification will give learners the knowledge to be able to recognise the causes and effects of stress; identify the risks within their workplace; and apply suitable interventions to prevent and reduce stress. It is suited to anyone responsible for managing and reducing work-related stress within their organisation, such as line managers, Human Resource employees and health and safety professionals.

Tue 12 Jan 2027 – Tue 26 Jan 2027

09:30 AM – 01:00 PM (3 weeks)

This is a fascinating and interactive course covering the essentials needed to become a credible, interesting, effective and professional trainer. It combines learning theory with practical tips and plenty of exercises and opportunities to have a go and get feedback from the tutor and group.

Thu 14 Jan 2027 – Thu 28 Jan 2027

09:30 AM – 01:00 PM (3 weeks)

This course is delivered over 2 half-day sessions at our training centre in Twigworth. This course is one of our most popular and it’s easy to see why. Effective interaction at work is underpinned by an ability to communicate clearly, honestly, openly and confidently – in other words, assertively. You’ll learn to reduce relationship conflict both in and out of the workplace, and develop confidence in yourself.

Mon 18 Jan 2027 – Mon 25 Jan 2027

09:30 AM – 01:00 PM (2 weeks)

This course delivered over 2 half-day sessions at our training centre in Twigworth. Getting the best out of your staff isn’t as easy as it sounds – often the fear of getting it wrong holds managers back. On this course not only will you gain greater insight into performance management tools, including setting SMART objectives, you’ll also learn how to monitor and give feedback to improve and sustain good performance. We’ll also look at motivational theory to understand what motivates people, and how you can

Mon 18 Jan 2027 – Wed 27 Jan 2027

10:00 AM – 04:00 PM (2 weeks)

This 6-day course builds on existing knowledge and experience and attendees will learn how to better plan, control and monitor their projects including risk and financial analysis together with reporting on progress. Interpersonal skills such as negotiation techniques and managing stakeholders are also covered.

Wed 20 Jan 2027

09:30 AM – 04:30 PM (1 day)

Healthy and well workers help to create healthy and well businesses. Attending this qualification can help you achieve this! Working with Wellbeing is an introductory level qualification that looks at workplace wellbeing at both an individual and organisational level.

Tue 26 Jan 2027 – Tue 2 Mar 2027

09:30 AM – 05:00 PM (6 weeks)

This course is delivered over 4 half-day sessions at our training centre in Twigworth. This course is designed for new and aspiring middle managers. It is purposely designed to help learners gain a full understanding of their role, gain comprehensive business knowledge and develop the technical skills they need to lead effectively at this level.

Wed 27 Jan 2027

09:30 AM – 04:30 PM (1 day)

This course is delivered over 1 full-day at our training centre in Twigworth. Building on the regular user’s skills, this course will demonstrate use of macros, merging of data with existing databases, complex questioning styles and data mapping. Designed for the high level user who wants to design custom interfaces and act as an administrator for other colleagues, this course will release the enormous potential of Excel.

Tue 2 Feb 2027 – Tue 9 Feb 2027

09:30 AM – 01:00 PM (2 weeks)

This course delivered over 2 half-day sessions at our training centre in Twigworth. Coaching is an excellent management tool for driving up performance in the workplace. Those who can routinely develop others as part of their management responsibilities will prove most effective. In just one day, packed with practical, 'use the next day' tools and techniques, we will turn you into a confident and competent workplace coach.

Tue 2 Feb 2027 – Tue 16 Feb 2027

09:30 AM – 01:00 PM (3 weeks)

This course is delivered over 3 half-day sessions at our training centre in Twigworth. Attending this course will give you a clear overview of your role and responsibilities as a manager. You will learn about different organisational structures, ways of managing people, tasks, information and resources, as well as skills/techniques to use in difficult situations. You will also benefit from learning with and from managers from other sectors, and build confidence in your own ability to adapt your style to the

Wed 3 Feb 2027 – Wed 14 Apr 2027

09:30 AM – 01:00 PM (11 weeks)

This course is delivered over 8 half-day sessions at our training centre in Twigworth. It is specifically designed for existing senior team members who are stepping up to support their Team Leader, and are ready to take on additional responsibilities in preparation for their first line management role.

Wed 3 Feb 2027 – Fri 5 Feb 2027

10:00 AM – 04:30 PM (3 days)

This qualification is delivered over 3 full-day training sessions and is for those wanting a broad understanding of the principles of project management. PFQ is the first step in the APM suite of certifications and will provide a fundamental awareness of project management terminology; a broad understanding of the principles of the of the profession and the knowledge for learners to make a positive contribution to any project.

Thu 4 Feb 2027

09:30 AM – 01:00 PM (3 hours, 30 minutes)

This course is delivered over 1 half-day session at our training centre in Twigworth. We can all spin plates and some more than others, but there’s only so much you can do before the standard of your work suffers, your health takes a similar pathway and your relationships with colleagues and customers becomes strained. This is a truism for everyone, not just you! Become more effective by attending this course!

Thu 4 Feb 2027 – Thu 11 Mar 2027

09:30 AM – 01:00 PM (6 weeks)

This course delivered over 6 half-day sessions in-person at Twigworth. The programme is designed for team leaders and first-line managers, particularly those seeking to develop their coaching skills in order to impart their knowledge and experience to others in the organisation, whether as part of their normal working role or as a specialist role.

Wed 10 Feb 2027

09:30 AM – 01:00 PM (3 hours, 30 minutes)

This course is delivered over 1 half-day session at our training centre in Twigworth. Good leadership demands good people-motivation skills and the use of inspirational techniques. Motivational methods are wide-ranging, from inspirational quotes and poems, to team building games and activities, as ice-breakers, warm-ups and exercises for conferences, workshops, meetings and events, which in themselves can often be helpful for staff motivation too. And motivated people perform much better!